Frequently Asked Questions (FAQs)

What products do you offer?

We offer a range of homemade desi products, including:

  • Achar (Gajar Achar, Lahsan Achar, Mix Achar)

  • Desi Ghee

  • Murabba (Gajar Murabba)

  • Chutneys (Alu Bhukhara Chutney)

  • Dry Fruits Panjeeri

  • Talbina and more.

Are your products homemade?

Yes, all our products are homemade with love and care, using traditional methods and fresh ingredients to ensure the best taste and quality.

How do I place an order?

To place an order, simply browse our product range on the website, add the items to your cart, and proceed to checkout. You will receive a confirmation once your order is successfully placed.

What payment methods do you accept?

We accept payments in Pakistani Rupees (₨) via secure online payment methods. Please refer to our checkout page for available options.

Do you offer delivery outside Gujranwala?

Yes, we deliver our products within Pakistan. Delivery charges may vary based on your location and will be calculated at checkout.

 

How do I track my order?

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this number to track your order.

Can I return food products?

Due to health and safety regulations, we do not accept returns or exchanges on food products. However, if there is an issue with your order (such as damaged or incorrect items), please contact us within 24 hours for assistance.

 

How can I contact you if I have a problem with my order?

You can contact us via:

Do you offer gift packaging?

Currently, we do not offer gift packaging. However, our products are carefully packed to ensure they arrive safely at your doorstep.

Are your products organic?

We use fresh, locally sourced ingredients, and we follow traditional preparation methods. While we focus on quality, our products are not certified organic.